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The Basics
Contact Us
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Article Categories
Announcements
(2)
TFS COVID-19 Response
Notice of Bank Change 2/22/16
Bank Account
(11)
Can I use a debit Mastercard or credit card?
Where can I find my bank account and routing numbers?
How do I update my bank account information?
Can I use two bank accounts with TFS at one time?
Can I use my American Express Centurion Bank?
Case Number
(4)
What is a case number?
How can I change my case number?
Why is my case number “invalid”?
Special formatting for some Wyoming case numbers.
Dashboard
(2)
What’s the difference between “Pending” and “Scheduled”?
What browsers does TFS support?
Employer
(2)
Video: How To Make An Electronic Funds Transfer
Video: How To Create An Employer Pay Account
Enrolling
(10)
Can I use a debit Mastercard or credit card?
What is the “Always Manual Payments” schedule option?
What is a case number?
What is a Twice Monthly schedule?
What is an “end date” ? Should I choose an “end date” ?
For Attorneys
(8)
What is the Attorney Portal?
I keep trying to log in and I can’t.
I forgot my password.
What is the “For Attorneys” link on the navigation bar?
There are many attorneys in our firm, do we need to create separate accounts?
Login
(4)
Login or sign in attempt directs me back to the sign in page
I get the message “Invalid email or password” when trying to log in.
How do I reset my password?
I no longer have access to the email address on file with TFS. How do I change to my new email address?
MoneyGram
(7)
MoneyGram ePay Service for Chapter 13 bankruptcy payments.
How do I generate a MoneyGram card?
What forms of payment can I use at MoneyGram?
When will my Trustee be notified of my MoneyGram payment?
How much does TFS and MoneyGram cost?
Payments
(25)
Can I use a debit Mastercard or credit card?
What’s the difference between “Pending” and “Scheduled”?
What happens if a payment fails due to insufficient funds?
What happens if there is not enough money in my bank when the payment posts?
Can I call to make payments through TFS?
Schedule Options
(9)
What is the “Always Manual Payments” schedule option?
What is the difference between the automatic payment options and always manual payments?
What is a Twice Monthly schedule?
What is an “end date” ? Should I choose an “end date” ?
How should I schedule my payments?
Signing Up
(3)
I signed up recently but my account is not active yet.
Where can I find my trustee’s office address?
Special formatting for some Wyoming case numbers.
The Basics
(13)
How long do payments take to process?
There’s a charge on my bank account statement that says “Nationwide TFS, DES:nationwide ID:xx 1432”. What does that mean?
How can I get in contact with TFS?
How much do TFS payments cost?
What is TFS?
Trustee Information
(1)
Special formatting for some Wyoming case numbers.
Uncategorized
(4)
TFS COVID-19 Response
Notice of Bank Change 2/22/16
Pre-Discharge Planning Guide
What browsers does TFS support?
Updating
(11)
Can I use two bank accounts with TFS at one time?
How do I reset my password?
I no longer have access to the email address on file with TFS. How do I change to my new email address?
How do I update my Payment Amount?
How can I change the email address associated with TFS?
Video
(4)
Debtor Videos
Attorney Videos
Employer Videos
Trustee Videos
