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Category: Login

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Login or sign in attempt directs me back to the sign in page

If you are attempting to sign into TFS, but are just brought back to the sign in page with no error message, this may be related to having an older browser “cookie” after a recent update to the TFS website. You may need to remove the old TFS browser “cookie” from your browser. Here are […]

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How do I reset my password?

If you need to reset your password, please visit https://www.tfsbillpay.com/forgot_password . Then, simply follow the instructions to reset your password. Remember, passwords on the TFS system need to meet three requirements. In particular, passwords: Need to be at least 8 characters long Need to contain both upper and lower case letters Need to contain a least one number

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I no longer have access to the email address on file with TFS; how can I change to my new e-mail address?

In order to process a request to change your email address when you don’t have access to the original email, you will need to make a written request to TFS Bill Pay Customer Support at support@tfsbillpay.com . In your request, you will need to include: Current email address associated with TFS New email address Case […]

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I get the message “Invalid email or password.” when trying to login.

Passwords on the TFS system need to meet three requirements: Need to be at least 8 characters long Need to contain both upper and lower case letters Need to contain at least one number. Please also make sure you’re typing in your email address without typos. Make sure there are no spaces, even before or […]

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Latest News

Update for Users in M. Terre Vardaman’s District:

Chapter 13 Trustee M. Terre Vardaman has retired and Todd S. Johns has been appointed to serve as the new Chapter 13 Trustee in this district.

For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts have been made automatically and all payments will be processed as scheduled.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

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Update for Users in John Logan’s District:

Effective December 31, 2022 Chapter 13 Trustee John Logan is retiring and Michael Burnett has been appointed to serve as the new Chapter 13 Trustee in this district.

For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts will be made automatically and all payments will be processed as scheduled.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

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Update for Users in Denise Pappalardo’s District:

Effective December 23, 2022 Chapter 13 Trustee Denise Pappalardo is retiring and David Mawhinney has been appointed to serve as the new Chapter 13 Trustee in this district.

For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts will be made automatically and all payments will be processed as scheduled.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

___________

12/12/18

The TFS Terms and Conditions are updating to account for some of our latest features. You can see the TFS Terms and Conditions here.

 

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TFS Bill Pay is the leading provider of payment solutions for individuals in Chapter 13 Bankruptcy. Since 2011, TFS has helped hundreds of thousands of people automate their success.

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