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Category: Login

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Login or sign in attempt directs me back to the sign in page

If you are attempting to sign into TFS, but are just brought back to the sign in page with no error message, this may be related to having an older browser “cookie” after a recent update to the TFS website. You may need to remove the old TFS browser “cookie” from your browser. Here are […]

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How do I reset my password?

If you need to reset your password, please visit https://www.tfsbillpay.com/forgot_password . Then, simply follow the instructions to reset your password. Remember, passwords on the TFS system need to meet three requirements. In particular, passwords: Need to be at least 8 characters long Need to contain both upper and lower case letters Need to contain a least one number

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I no longer have access to the email address on file with TFS; how can I change to my new e-mail address?

In order to process a request to change your email address when you don’t have access to the original email, you will need to make a written request to TFS Bill Pay Customer Support at support@tfsbillpay.com . In your request, you will need to include: Current email address associated with TFS New email address Case […]

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I get the message “Invalid email or password.” when trying to login.

Passwords on the TFS system need to meet three requirements: Need to be at least 8 characters long Need to contain both upper and lower case letters Need to contain at least one number. Please also make sure you’re typing in your email address without typos. Make sure there are no spaces, even before or […]

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Latest News

 

We are here for you. At TFS, we recognize the uncertain times we are all currently experiencing and the financial stress this can create.

If you have questions about your plan, especially as it relates to how a late or missed payment impacts your bankruptcy, please contact your attorney’s office.

In these challenging times, we understand that it may be necessary to make changes to your payment schedule. Should you need to reschedule or cancel payments, our team is available to provide support and assistance in processing these requests.

For more information regarding TFS availability and resources, please click here.

 

12/12/18

The TFS Terms and Conditions are updating to account for some of our latest features. You can see the TFS Terms and Conditions here.

1/19/18

The TFS Terms and Conditions are updating to account for some of our latest features. You can see the TFS Terms and Conditions here.

 

 

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