I keep trying to log in and I can’t. – TFS Bill Pay Customer Support

Make sure you are logging into the Attorney Portal, not the general website. Find the Attorney Portal by clicking “For Attorneys” in the upper right hand corner of the screen.

Update for Users in M. Terre Vardaman’s District:

Chapter 13 Trustee M. Terre Vardaman has retired and Todd S. Johns has been appointed to serve as the new Chapter 13 Trustee in this district.

For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts have been made automatically and all payments will be processed as scheduled.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

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Update for Users in John Logan’s District:

Effective December 31, 2022 Chapter 13 Trustee John Logan is retiring and Michael Burnett has been appointed to serve as the new Chapter 13 Trustee in this district.

For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts will be made automatically and all payments will be processed as scheduled.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

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Update for Users in Denise Pappalardo’s District:

Effective December 23, 2022 Chapter 13 Trustee Denise Pappalardo is retiring and David Mawhinney has been appointed to serve as the new Chapter 13 Trustee in this district.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

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12/12/18

The TFS Terms and Conditions are updating to account for some of our latest features. You can see the TFS Terms and Conditions here.

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There are many attorneys in our firm, do we need to create separate accounts?

I forgot my password.

What is the “For Attorneys” link on the navigation bar?

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