I keep trying to log in and I can’t. – TFS Bill Pay Customer Support

Make sure you are logging into the Attorney Portal, not the general website. Find the Attorney Portal by clicking “For Attorneys” in the upper right hand corner of the screen.

Announcement Regarding TFS Independence Day Hours

On Thursday, July 3rd, TFS Customer Support will have limited hours and will close at 4 PM Eastern.

On Friday, July 4th, TFS Customer Support will be closed in observance of Independence Day.

We will resume standard business hours of 10 AM to 6 PM Eastern on Monday, July 7th.

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Update for Users in Brett Rodger’s District:

Effective April 1, 2025, Elizabeth Clark has been appointed to serve as the new Chapter 13 Trustee in this district.

For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts will be made automatically and all payments will be processed as scheduled.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

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Update for Users in Barbara Foley’s District:

Effective February 1, 2025, Kurt Steinke has been appointed to serve as the new Chapter 13 Trustee in this district.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

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Update for Users in Joseph Bledsoe’s District:

Effective January 15th, 2025, S. Troy Staley has been appointed to serve as the new Chapter 13 Trustee in this district.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

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12/12/18

The TFS Terms and Conditions are updating to account for some of our latest features. You can see the TFS Terms and Conditions here.

Related Articles

I enrolled a client in TFS at our signing appointment, but they do not appear in my managed accounts tab.

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I don’t want to receive daily emails. How can I them turn off?

There are many attorneys in our firm, do we need to create separate accounts?

I forgot my password.

What is the “For Attorneys” link on the navigation bar?

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