debit card – TFS Bill Pay Customer Support

I Received a Transaction Error When Using my Chase Liquid Pre-Paid Debit Card

Chase recently updated its rules regarding ACH transactions from the bank’s pre-paid debit cards, including the Chase Liquid Card. According to the updated Chase Liquid Card Agreement, “you may provide your account number to receive ACH direct deposits. However, you agree not to provide your account number to third parties to withdraw funds and, if […]

Can I Use a Debit or Credit Card?

TFS only processes transactions using your bank account number and routing number; not a debit, credit, or prepaid card number. You will need to use your valid bank account and routing information to process payments through TFS.

What do I do when my credit card changes?

Remember, TFS only processes transactions using your bank account number and routing number; not a debit, credit, or prepaid card number. As long as the bank account number associated with your account is the same, no changes are needed in TFS.

News Update: Tom Vaughn’s Trusteeship in Northern District of Illinois

The Chapter 13 Trustee for the Northern District of Illinois, Tom Vaughn, passed away earlier this year.

If you have filed a Chapter 13 bankruptcy case under Tom Vaughn in the Northern District of Illinois, an interim trustee has been appointed, and payments before March 5th have been processed. Regretfully, the interim trustee has elected to make changes that preclude TFS from being able to process payments going forward.

As a result of this decision, as of Friday, March 5th 2021, TFS will no longer be a payment option for Chapter 13 payments in the Northern District of Illinois.

If, for any reason, you need to access your TFS account, your username and password will still work.

For questions about future payment options, please contact your attorney.

We are here for you. At TFS, we recognize the uncertain times we are all currently experiencing and the financial stress this can create.

If you have questions about your plan, especially as it relates to how a late or missed payment impacts your bankruptcy, please contact your attorney’s office.

In these challenging times, we understand that it may be necessary to make changes to your payment schedule. Should you need to reschedule or cancel payments, our team is available to provide support and assistance in processing these requests.

For more information regarding TFS availability and resources, please click here.

12/12/18

The TFS Terms and Conditions are updating to account for some of our latest features. You can see the TFS Terms and Conditions here.

1/19/18

The TFS Terms and Conditions are updating to account for some of our latest features. You can see the TFS Terms and Conditions here.