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I get the message “Invalid email or password.” when trying to login.

/Login /I get the message “Invalid email or password.” when trying to login.
Passwords on the TFS system need to meet three requirements:
  • Need to be at least 8 characters long
  • Need to contain both upper and lower case letters
  • Need to contain at least one number.
Please also make sure you’re typing in your email address without typos. Make sure there are no spaces, even before or after your email address. Finally, if your information is pre-filled by your browser, make sure to remove it before typing it in.

Related Articles

  • Login or sign in attempt directs me back to the sign in page

  • How do I reset my password?

  • I no longer have access to the email address on file with TFS; how can I change to my new e-mail address?

Latest News

Update for Users in M. Terre Vardaman’s District:

Chapter 13 Trustee M. Terre Vardaman has retired and Todd S. Johns has been appointed to serve as the new Chapter 13 Trustee in this district.

For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts have been made automatically and all payments will be processed as scheduled.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

____________

Update for Users in John Logan’s District:

Effective December 31, 2022 Chapter 13 Trustee John Logan is retiring and Michael Burnett has been appointed to serve as the new Chapter 13 Trustee in this district.

For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts will be made automatically and all payments will be processed as scheduled.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

____________

Update for Users in Denise Pappalardo’s District:

Effective December 23, 2022 Chapter 13 Trustee Denise Pappalardo is retiring and David Mawhinney has been appointed to serve as the new Chapter 13 Trustee in this district.

For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts will be made automatically and all payments will be processed as scheduled.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

___________

12/12/18

The TFS Terms and Conditions are updating to account for some of our latest features. You can see the TFS Terms and Conditions here.

 

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TFS Bill Pay is the leading provider of payment solutions for individuals in Chapter 13 Bankruptcy. Since 2011, TFS has helped hundreds of thousands of people automate their success.

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