TFSBillPay helps people in Chapter 13 make payments to their court appointed trustee. We operate only in the United States, and cannot post payments to bank accounts outside the US or in a currency other than the American Dollar. If your bank account statement says TFS-EBILL.COM and you are located in the United Kingdom, you’ll need to […]
Category: Bank Account
I Received a Transaction Error When Using my Chase Liquid Pre-Paid Debit Card
Chase recently updated its rules regarding ACH transactions from the bank’s pre-paid debit cards, including the Chase Liquid Card. According to the updated Chase Liquid Card Agreement, “you may provide your account number to receive ACH direct deposits. However, you agree not to provide your account number to third parties to withdraw funds and, if […]
How do I update my bank account information?
To change the bank account and routing number associated with your account, simply follow the instructions on our instructional video. Or, follow the instructions below. Log into your TFS account at https://www.tfsbillpay.com/login Click the “Edit Billing Info” link on your dashboard Enter your new bank account information. Remember, you’ll need a valid bank account and […]
How do I enter my bank’s name?
Enter your bank’s full name in the field labeled “bank name”. Do NOT use any numbers or symbols. Instead, if your bank includes either a number or a symbol in their name, type out the full word. For example, if you use BB & T, write “BB and T”, or if you use Golden 1 Credit Union, […]
There’s a charge on my bank account statement that says “TFS 888-7292413 ID:xxxxxxx 1432”. What does that mean?
That’s how we’ll show up on your monthly bank account statement. If you believe this charge is an error, please call us right away at 1 (888) PAY-CH13 (1.888.729.2413).
Can I use the bank I use to refill my pre-paid card?
Bank accounts used to refill a pre-paid debit or credit card are generally “For-Deposit Only” accounts, and cannot be used with TFS.TFS only processes transactions using your bank account number and routing number that are classified as transaction accounts. Non-transaction accounts, such as the accounts at American Express Centurion used to refill a debit, credit, […]
Can I use my American Express Centurion Bank?
Bank accounts at American Express Centurion Bank are generally “For-Deposit Only” accounts for pre-paid cards, and cannot be used with TFS. TFS only processes transactions using your bank account number and routing number that are classified as transaction accounts. Non-transaction accounts, such as the accounts at American Express Centurion used to refill a debit, credit, […]
Can I Use a Debit or Credit Card?
TFS only processes transactions using your bank account number and routing number; not a debit, credit, or prepaid card number. You will need to use your valid bank account and routing information to process payments through TFS.
Can I use two bank accounts with TFS at one time?
You can only have one bank account associated with a TFS account at a time. You can update your bank account on file by using the “Updating Bank Account Information” link on your dashboard. Please note: manual payments that have already been scheduled in the TFS system will use the bank account information on file at […]
Where can I find my bank account and routing numbers?
Your bank routing number is a nine-digit code that’s based on the banking branch where your account was opened. It is usually the first set of numbers printed on the bottom of your checks, on the left side. Your account number is specific to your personal account. It’s usually the second set of numbers […]