Certain Trustee Offices will add extra characters as part of their office case numbering convention. For example, if your case number looks like 6:11-bk-12345-WJ, your 7-digit case number would be 11-12345. Likewise, for BK00531329 or BK9-05-012345-00, your case number would be 05-31329.

Therefore, type in your case number as “XX-XXXXX” (no quotation marks, and replace the x’s with your actual number). Remember to leave the dash in after the second number, and please make sure there are no spaces before, in, or after the number.