There’s a charge on my bank account statement that says “TFS 888-7292413 ID:xxxxxxx 1432”. What does that mean? – TFS Bill Pay Customer Support

That’s how we’ll show up on your monthly bank account statement. If you believe this charge is an error, please call us right away at 1 (888) PAY-CH13 (1.888.729.2413).

Update for Users in Thomas Billingslea’s District:

Effective December 1, 2023 Michael Koch has been appointed to serve as the new Chapter 13 Trustee in this district.

For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts will be made automatically and all payments will be processed as scheduled.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

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Update for Users in Isabel Balboa’s District:

Effective October 1, 2023, Andrew Finberg has been appointed to serve as the new Chapter 13 Trustee in this district.

For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts will be made automatically and all payments will be processed as scheduled.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

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Update for Users in Daniel Brunner’s District:

Effective October 1, 2023, Jason Wilson-Aguilar has been appointed to serve as the Interim Chapter 13 Trustee in this district.

For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts will be made automatically and all payments will be processed as scheduled.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

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Update for Users in Todd Johns’ Shreveport, Louisiana District:

Effective October 1, 2023, Daryl J. Smith has been appointed to serve as the new Chapter 13 Trustee in this district.

For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts will be made automatically and all payments will be processed as scheduled.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

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Update for Users in Paul Chael, Interim Trustee’s District:

Effective October 1, 2023, Tracy Updike has been appointed to serve as the new Chapter 13 Trustee in this district.

For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts will be made automatically and all payments will be processed as scheduled.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

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Update for Users in Alejandro Oliveras-Rivera‘s District:

Effective October 1, 2023, Osmarie Navarro-Martínez has been appointed to serve as the new Chapter 13 Trustee in this district.

For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts will be made automatically and all payments will be processed as scheduled.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

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Update for Users in Donald Decker’s District:

Effective October 1, 2023, John Hauber has been appointed to serve as the new Chapter 13 Trustee in this district.

For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts will be made automatically and all payments will be processed as scheduled.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

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Update for Users in Russell Greer’s District:

Effective August 31, 2023 Chapter 13 Trustee Russell Greer is retiring and Lilian G. Tsang has been appointed to serve as the new Chapter 13 Trustee in this district.

For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts will be made automatically and all payments will be processed as scheduled.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

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12/12/18

The TFS Terms and Conditions are updating to account for some of our latest features. You can see the TFS Terms and Conditions here.