TFSBillPay helps people in Chapter 13 make payments to their court appointed trustee. We operate only in the United States, and cannot post payments to bank accounts outside the US or in a currency other than the American Dollar.
If your bank account statement says TFS-EBILL.COM and you are located in the United Kingdom, you’ll need to reach out to Skynet Commerce Ltd. at firstname.lastname@example.org, as this payment is not processed by us. Skynet creates apps like “Thefitshaper,” which while has the same initials as us is a completely different company.
If you go to the exact website on your statement, it should give you further information, and we advise that you contact them directly, as they are a different company than ours. Finally, if you believe this charge to be fraudulent, please call your credit card and let them investigate and reverse the charge directly.