I no longer have access to the email address on file with TFS. How do I change to my new email address?

In order to process a request to change your email address when you don’t have access to the original email, you will need to make a written request to TFS Bill Pay Customer Support at support@tfsbillpay.com . In your request, you will need to include:

• Current email address associated with TFS
• New email address
• Case Number
• Payment Amount
• Last 4 digits of the bank account associated with TFS.
• Last 4 digits of the social security number on file.

For security purposes, we require all this information to be correct before we can update you email address. Once received, a representative will verify your request and implement the change.