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Holiday Hours

Labor Day is right around the corner, so we want to make sure you know about our holiday hours. TFS Bill Pay Customer Support will be closed on Monday, September 2nd, in observance of Labor Day.

Customer Support

Friday, August 30th, 2019 – TFS Customer Support may be limited by phone, especially in the afternoon hours, and will be close at 4 PM Eastern.
Monday, September 3rd, 2019 – TFS Customer Support will be closed in observance of Labor Day. We will reopen Tuesday, September 3rd.

Scheduled Payments:

Payments scheduled for Monday, September 2nd will start on the following day: Tuesday, September 3rd. Remember, because Labor Day is a bank holiday, no payments can start on that day.

12/12/18

The TFS Terms and Conditions are updating to account for some of our latest features. You can see the TFS Terms and Conditions here.

12/5/18

As of December 31st, 2018, Chapter 13 Trustee Michael Clark is retiring. The Court will be assigning a new trustee to administer Mr. Clark’s cases — Marsha L. Combs-Skinner. As of January 1st, payments through TFS to Michael Clark will no longer be able to be processed.

10/1/18

Effective Nov 1st , Trustee Kelly Remick will be discontinuing her previous online payment option and offering TFS as a payment option. If Kelly Remick is your trustee and you wish to continue making online payments, please be sure to sign up with TFS.

10/1/18

If you filed your Chapter 13 case in Seattle, WA, with trustee Michael Fitzgerald, you may know that your trustee has changed. The new trustee, Jason Wilson-Agular, will be automatically updated to your TFS account, and you will not need to make any changes to your payments.

10/1/18

If you filed your Chapter 13 case in Canton, OH, with trustee Toby Rosen, you may know that your trustee has changed. The new trustee, Dynele L. Schinker-Kuharich, will be automatically updated to your TFS account, and you will not need to make any changes to your payments.

1/19/18

The TFS Terms and Conditions are updating to account for some of our latest features. You can see the TFS Terms and Conditions here.

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