If you have previously set up automatic TFS payments, but they have stopped, payments may have stopped processing for a few reasons.

You may have reached the “End Date” you specified when you first enrolled in TFS, and we have reached the end of our authorization to process payments. If you did specify an end date, you will need to re-enroll by logging into your TFS account and providing authorization for future payments.

Alternatively, we may have detected that your case may have been closed or dismissed, or, if you do not have access to your dashboard, there may have been a problem with a recent payment. If there was a problem with a payment, you should have received an email from TFS with instructions for getting your account back on track.

If your account is suspended for an issue with your payment, you can contact TFS support by phone at 888-729-2413 to get your account back on track.