TFS payments take five business days from when they are initiated to clear our system and arrive at the trustee’s office. Remember, weekends and bank holidays are not considered business days, so please plan accordingly.
You can write to us using our contact form by clicking the green “Support” button on the bottom right hand corner of this page, or call us at 1 (888) PAY-CH13 (1.888.729.2413). One of our representatives will gladly assist you with whatever help you need.
There’s a charge on my bank account statement that says “Nationwide TFS, DES:nationwide ID:xx 1432”. What does that mean?
That’s how we’ll show up on your monthly bank account statement. If you believe this charge to be an error, please call us right away at 1 (888) PAY-CH13 (1.888.729.2413).
Yes, TFS will send you e-mail notifications both a week before, and the day prior to scheduled automatic payments.
You can make automatic payments in full on a monthly schedule or partial payments on a weekly, bi-weekly (every other week), or twice monthly (two specific days a month) schedule. You may also initiate manual (non-automatic) payments to your trustee.
TFS is built for individuals in Chapter 13 bankruptcy. Unfortunately, not all Chapter 13 trustees currently handle TFS payments. If you have a Trustee that doesn’t accept TFS payments, let them know the service is available!
It’s easy to enroll! To get started, enter your name and e-mail address here.
Yes! You can start automating your Chapter 13 bankruptcy payments within minutes with our easy to use system. Check out our tour to see just how easy it is to make payments using TFS.
TFS costs less money than a money order or certified check, and takes less time than standing in line waiting to send a physical payment every month. Online fees range from $0.99 to $7.99, and you can find a full breakdown of our pricing here. Payments scheduled through the TFS website are processed through your […]
Yes, TFS goes to great lengths to make sure all your information remains safe and secure. We use state-of-the-art 256-bit SSL encryption to secure every transaction.