What is an “end date” ? Should I choose an “end date” ?

An “end date” is usually the month and year that you will be completed with your bankruptcy. If you know when your bankruptcy will be completed you have the option to choose the month and year that TFS is only authorized to debit payments from your bank account. If you are not sure of your end date […]

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Can I cancel a payment that hasn’t started?

Yes, if a payment hasn’t started processing in the TFS system, and is displayed in the green “Upcoming Transactions” box, you can cancel the payment. If the payment was scheduled automatically, it will have a status of “Pending.” Simply click the “Edit Your Payment Schedule and Amount” link to update your automatic schedule. If the payment […]

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How can I move the date of a payment?

If a payment hasn’t started processing in the TFS system, and is displayed in the green”Upcoming Transactions” box, you can change the payment date. If the payment was scheduled automatically, it will have a sit in the  “Upcoming Transactions” table. Simply click the “Edit Your Payment Schedule and Payment Amount” link to update your automatic schedule. If the […]

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Can I cancel a payment that is “pending”?

A payment that is pending in the green “Upcoming Transactions” box can be canceled by clicking “Edit Your Payment Schedule and Amount” and updating your payment schedule accordingly.   However, if the pending payment has already started processing in the TFS system, it would be shown in the blue “Recent Transactions” box. Since a pending payment in […]

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What’s the difference between “Pending” and “Scheduled”?

On your upcoming transactions, you may see some payments with a status of “Pending” and some with a status of “Scheduled”. “Pending” payments in the “Upcoming Transaction” box are upcoming automatic payments, and can be changed. You can change the date by clicking the “Edit your Payment Schedule and Payment Amount” link on your dashboard. The bank […]

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How can I get and print a receipt of a payment?

You can access a payment history of all payments you made through TFS by clicking the “View All Transactions” button on the blue “Recent Transactions” bar. To print the history of your payments, simply click the blue printer icon on the “View All Transactions” page. To print a receipt of a particular payment, click the […]

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How can I get a payment history?

You can access a payment history of all payments you made through TFS by clicking the “View All Transactions” button on the blue “Recent Transactions” bar. To print the history of your payments, simply click the blue printer icon on the “View All Transactions” page. To print a receipt of a particular payment, click the […]

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What is my remaining balance?

Remember, TFS is only the online payment processor, not your Chapter 13 trustee or attorney. While you can use TFS to process your bankruptcy payments on our website, you will need to contact your attorney or trustee directly for information regarding your remaining balance.

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How do I update my Payment Amount?

To change the amount of your payment, simply follow the instructions below. Log into your TFS account at https://www.tfsbillpay.com/login Click the “Edit Payment Schedule and Amount” link on the right side of your dashboard Update the payment amount in the Payments section below the schedule Press the blue “Save Information” button  

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