How can I get in contact with TFS? – TFS Bill Pay Customer Support

You can write to us using our contact form by clicking the green “Support” button on the bottom right hand corner of this page, or call us at 1 (888) PAY-CH13 (1.888.729.2413). One of our representatives will gladly assist you with whatever help you need.

Tagged:The Basics

Update for Users in David Culver Rawlings (Interim) District:

Effective March 1, 2024 Torri P. Martin been appointed to serve as the new Chapter 13 Trustee in this district.

For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts will be made automatically and all payments will be processed as scheduled.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

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Update for Users in Jason Wilson Aguilar’s (Interim) District:

Effective March 1, 2024 Mike I. Todd has been appointed to serve as the new Chapter 13 Trustee in this district.

For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts will be made automatically and all payments will be processed as scheduled.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

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Update for Users in William Heitkamp’s District:

Effective January 1, 2024 Tiffany Castro has been appointed to serve as the new Chapter 13 Trustee in this district.

For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts will be made automatically and all payments will be processed as scheduled.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

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Update for Users in Michael Meyer’s District:

Effective January 1, 2024 Lilian G. Tsang has been appointed to serve as the new Chapter 13 Trustee in this district.

For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts will be made automatically and all payments will be processed as scheduled.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

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Update for Users in Thomas Billingslea’s District:

Effective December 1, 2023 Michael Koch has been appointed to serve as the new Chapter 13 Trustee in this district.

For TFS users in this District, there is nothing for you to do regarding your TFS account for this change. All necessary updates to TFS accounts will be made automatically and all payments will be processed as scheduled.

For any questions about this change, contact TFS by email at support@tfsbillpay.com and we’ll be happy to assist.

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12/12/18

The TFS Terms and Conditions are updating to account for some of our latest features. You can see the TFS Terms and Conditions here.